NERC and The Electric Reliability Organization Enterprise, the Human Performance Community of Practice (KnowledgeVine and ResilientGrid) and our mutual partners (WECC, TexasRE, SERC, MRO, NPCC, Inc., ReliabilityFirst) are exploring the vital importance that human and organizational performance play in the reliability and security of the North American power grid. We have an exciting afternoon planned to get us started on our journey of continuous improvement together. Our speakers will touch upon a variety of topics to reduce error and risk through human performance application.

Part 1 - Applying EEI’s Serious Injuries and Fatalities (SIF) Precursors to Change Risky Behavior in the Field

Speakers:

David Bowman, KnowledgeVine

Todd Brumfield, KnowledgeVine

Part 2 - Human Performance in Cybersecurity: CyOTE™

Speaker: Sam Chanoski, Idaho National Laboratory

Part 3 - The Importance of Women Role Models and Mentors in Building Diversity in the Electric Industry

Speakers:

Jackie Peer, OMICRON

Pooja Shah, Southern Company

LaRhonda Julien, Georgia Transmission Corporation

Part 4 - Human Performance Maturity Model

Speaker: Dr. Pamela Ey, Queens University of Charlotte

Part 5 - High-Stress Communication

Speakers:

Dr. Mike Legatt, ResilientGrid

Dr. James Merlo, KnowledgeVine