Seven Steps to Build Human Reliability in Technical Teams

Where do we start? What do we do next? How do we know when we’re done? Every team’s answers are unique… to a point. But the overall pattern is becoming clearer and clearer.

  1. Take a Learning-Based approach

  2. Build Psychological Safety.

  3. Lead After Action Reviews.

  4. Apply classic defenses.

  5. Improve processes & systems.

  6. Build Resilience.

  7. Tell stories that change minds.

Join us in this fast-paced overview to learn more about how you can use each of these seven steps to improve human reliability, safety, and engagement in your team.