Where do we start? What do we do next? How do we know when we’re done? Every team’s answers are unique… to a point. But the overall pattern is becoming clearer and clearer.

1. Take a Learning-Based approach

2. Build Psychological Safety.

3. Lead After Action Reviews.

4. Apply classic defenses.

5. Improve processes & systems.

6. Build Resilience.

7. Tell stories that change minds.

Join us in this fast-paced overview to learn more about how you can use each of these seven steps to improve human reliability, safety, and engagement in your team.