Dr. Warren Hearnes, Chief Data Scientist at Best Buy, will be discussing an emerging trend in human performance: the use of Artificial Intelligence / Machine Learning to better understand and predict human behavior. As an expert and leader in the field, we'll learn how to (and not to) use these advanced technologies, and how these tools can support continuous improvement.
Artificial Intelligence, Machine Learning, and Human Performance
It's impossible to read the news these days without some mention of Artificial Intelligence. As the complexity of our world increases, we see more and more technology playing roles in our daily lives, generating images and essays, and finding patterns that we humans would struggle to find. While these technologies have incredible promise, human performance concerns in how we build, use, and trust these systems are growing.
Join us for a discussion on Artificial Intelligence, how it's affected our work and personal lives, and how we can use human performance practices to ensure these technologies strengthen our work and lives, not just shifting risk from one domain to another.
200 Years of Maritime Safety Leadership (or the Lack of it)
Jim Morrison will discuss the human performance aspects of ten maritime disasters – two you likely know and others you have probably never heard about -- keying on significant events that illustrate the evolution of a culture of safety in the maritime industry. Human performance considerations range from power distance aboard the Titanic, over-reliance on technology aboard Royal Majesty, to condoned deviance aboard the Costa Concordia, and complacency aboard the Aegean.
Building Exceptional Organizations Through Exceptional Workspaces
Chris Lazzaro, Chief Information Officer at Associated Electric Co-Operative, will talk about designing the physical space of Associated Electric's IT organization, to increase collaboration, enjoyment of work, and reduce risks and efficiencies in the organization.
After Action Review (AAR) from the Human Performance in Action Conference
MIke and James will conduct a review and summary of the Human Performance in Action Conference in Houston. They will still be on the conference site and any attendees on-site are welcome to join in person. We, along with some of the Knowledge Vine staff will be together for a thorough hot wash and review. We would love for you to come and hear some of the fresh insights and lessons learned as they come out of this week's events.
Humans Collaborating During Cyber Events
Sam Chanoski of INL and Mike will discuss our growing understanding of what happens in the real world when a cyber attack occurs; how groups of people have to collaborate (maybe for the first time), crossing teams, departments, organizations, knowledge bases, and vocabularies. Bringing together Resilience Engineering research and real-world stories, we look forward to discussing how people and organizations can ensure they, and their organizations, are increasingly resilient to these new challenges.
Reducing Worker Burden to Improve Focus During High-Risk Tasks
L.D. Holland of Duke Energy will be talking about a critical challenge facing today's workers in high-risk, cognitively-intense tasks. L.D. will explore how workers have to manage high-risk work while many other distractions, burdens, and challenges compete for their limited cognitive resources. L.D.'s discussion will highlight the importance of reducing those things actively interfering with the worker's attention to improve their safety and set them up for success in that critical work.
Selecting Excellent Leaders
Dr. David Dubin will talk about how to pick out the superstar candidates from those who aren’t going to make it.
Some of the topics we'll cover:
The common biases we battle against during an interview
Defining what good looks like in your organization through competency modeling
How to develop interview questions that map onto these competencies
The art of probing for relevant information during the interview
Scoring an interview, so it’s valuable and legally defensible.
Special considerations when these interviews are for your leaders
Commander's Intent and Imparting Presence
Commander's Intent and Imparting Presence: The Psychology of setting goals, imparting values, and relaying expectations in the workplace.
In today's meeting, Mike and James are going to discuss the military doctrine and concept of Commander's Intent. They will expand this ideology into the concept of Imparting Presence, which is just as important in the everyday workspace for safe, efficient, and productive organizations. If you're interested in learning more about how these messages and conversations develop, tune in and listen this afternoon, December 15th.
Want to read more about these concepts? See this article written by Dr. Larry Shattuck.
Bringing Human Performance to Your Organization Through New Media, and The Power Element Podcast
Sturgeon Electric California
Raul Guardado, Director of T&D Operations
Paul Salgado, Journeyman Lineman, Podcast Producer & Senior Field Media Advisor
Megan Kleeburg (Operations Marketing Coordinator)
In today's meeting, Sturgeon Electric California's, Director Raul Guardado and his team will be discussing how deciding to spread the message of leadership, safety, and culture to his workforce has grown into the podcast and social platforms it has today. Wanting to add value to the conversations surrounding the workforce and industry, Sturgeon Electric California adapted and utilized the resources (social media) available to them. Turning it into an opportunity to uniquely educate, learn, and spread their message.
The Ethics of Research (Part II)
Do some of the studies we have relied on for decades possibly lack scientific rigor? Are they subject to misinterpretation?
We are excited to discuss some of the challenges that are surfacing within the Psychology Community referencing some of the seminal works we have studied and taught for years. We are anxious to see what the community thinks about these challenges. Studies to include Zimbardo's famous Stanford Prison Experiment and Marcial Losada and the Losada Line.
We're excited to be joined by Dr. Jake Mazulewicz on this topic!
The Ethics of Research (Part I)
Do some of the studies we have relied on for decades possibly lack scientific rigor? Are they subject to misinterpretation?
We are excited to discuss some of the challenges that are surfacing within the Psychology Community referencing some of the seminal works we have studied and taught for years. We are anxious to see what the community thinks about these challenges.
In researching this topic and conferring with colleagues, we found there is so much to discuss here, we will make this a multi-part series.
"Why did you not make the safe choice?
The KnowledgeVine Team: "Why did you not make the safe choice"?
We are excited to learn more about KnowledgeVine's latest work, changing coaching strategies to ask in every observed unsafe or risky behavior "why", and to more deeply understand latent organizational weaknesses in those interactions. We like to think of it is a mini-root cause with every near miss.
Interfacing Experiential Learning in Improving Human Performance
We are excited to learn more about Sam Reno's research into the use of experiential learning to improve human performance. This is definitely one you won't want to miss!
Decision Making in the Wild
We are excited to learn more about Naturalistic Decision Making, the study of how people make important decisions in the real world, often with incomplete information, time pressure, and extreme consequences.